Global
Confidential
Universal Healthcare Advisory — KPMG
PROJECT DETAILS
Case Study.pdf
CLIENT
KPMG / Multiple Governments (Confidential)
REGION
Global
YEAR
-
SERVICE AREAS
National Policy
Governance
We were not brought in to consult.
We were brought in to build from the inside.
Dr Anna van Poucke · Founder, GHT
01
Situation
Governments across emerging markets were seeking to develop and implement universal healthcare coverage frameworks, requiring specialist advisory support. Technology deployment and policy advisory were needed simultaneously to build effective national health systems.
02
Challenge
Building a new consulting capability from scratch while delivering complex, multi-country universal healthcare assignments across diverse regulatory and cultural contexts. Navigating different health system structures and political environments across more than 10 countries simultaneously.
03
Action
1
Team setup
Helped set up a new consulting team at KPMG to deliver universal healthcare advisory work including technology deployment.
2
Multi-country delivery
Delivered advisory work across India, Vietnam, Pakistan, South Africa, the Caribbean, Saudi Arabia, Dubai, Thailand, Indonesia, China and the Philippines.
3
Technology deployment
Integrated technology deployment into universal healthcare advisory assignments.
4
Policy & systems advisory
Advised governments on universal healthcare coverage frameworks, policy design and health system strengthening.
04
Result
Universal healthcare advisory and technology deployment delivered across more than 10 countries.
01
New universal healthcare consulting capability established at KPMG.
02
Advisory delivered across 10+ countries across Asia, Africa and the Middle East.
03
Technology deployment integrated into national health system strengthening programmes.
04
Universal healthcare coverage frameworks developed across multiple national contexts.
THE MODEL
A two-channel care model
Separating acute & complex care from elective care — so scarce workforce and infrastructure are deployed where they create the most capacity.
University Medical Centre
Acute & complex care
High acuity
Emergency
Specialist referral
Elective care
Planned
High volume
Day-case
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