India
Confidential
Medical University & Research Institute Development
PROJECT DETAILS
Case Study.pdf
CLIENT
Founder and Board
REGION
India
YEAR
2024
SERVICE AREAS
Academic Medicine
Governance
We were not brought in to consult.
We were brought in to build from the inside.
Dr Anna van Poucke · Founder, GHT
01
Situation
A new medical university, research institute, and tertiary hospital needed to move from founder vision to an executable institutional model.
02
Challenge
The assignment required aligning academic medicine, research governance, clinical services, and future operating models into one credible launch blueprint.
03
Action
1
Demand & capacity analysis
Grounded in demographics, epidemiology, new care delivery models, and the UMC's positioning as a referral centre.
2
A new national care delivery concept
Built on a deliberate split between acute care and elective care.
3
A new national elective care concept
Designed from the ground up to serve planned, lower-complexity care at scale.
4
Site selection & capacity maximisation
A two-channel model that maximises designed capacity across elective and acute care.tical transformation programme.
04
Result
The institutional blueprint was approved and the implementation programme was initiated.
01
Fit for future demand, grounded in the demand and capacity analysis.
02
Maximised hospital capacity through the new care concept separating elective and complex-care locations.
03
Maximised use of scarce capacity — workforce and infrastructure — via a highly structured deployment.
04
Process management focused on implementing the new concepts and securing acceptance across clinical staff.
THE MODEL
A two-channel care model
Separating acute & complex care from elective care — so scarce workforce and infrastructure are deployed where they create the most capacity.
University Medical Centre
Acute & complex care
High acuity
Emergency
Specialist referral
Elective care
Planned
High volume
Day-case
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